Streamline Your Cambodia Entry: All About the New e-Arrival Card

Simplifying Entry into Cambodia with the New e-Arrival Card: What You Need to Know

Cambodia New e-Arrival Card
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Key Details of the Cambodia e-Arrival (CeA) System
Effective Date:
July 1, 2024
Application Deadline: At least seven days before arrival in Cambodia
Register in: Cambodia e-Arrival Official Website or iOS App Store and Google Play Store

The Cambodia e-Arrival Card was first introduced on January 1, 2024, as part of a trial program aimed at simplifying the entry process for both foreign tourists and nationals. The success of this trial has paved the way for the official launch on July 1, 2024. Cambodia is now set to revolutionise its entry process for foreign travellers. With the introduction of the Cambodia e-Arrival (CeA) document, the country aims to streamline and modernise the arrival experience. This digital shift eliminates the need for traditional paper-based immigration forms, health declarations, and customs paperwork by consolidating them into one convenient online platform.

All travellers must complete the e-Arrival card seven days before their planned arrival. This initiative is designed to expedite the entry process, making it more efficient and user-friendly.

Where Does the e-Arrival Card Apply?

Initially, the e-Arrival card process will be applicable only to travellers arriving by flights into Phnom Penh and Siem Reap airports. The traditional paper-based forms will still be in use for those entering Cambodia via land crossings, boats, or through Sihanoukville airport.

How to Complete the e-Arrival Process

  1. Register Online: 

Travellers can access the e-Arrival system through the official government website or mobile apps – Android & iOS.

  1. Submit Application:

Complete and submit the e-Arrival card at least seven days before your scheduled arrival.

  1. Receive QR Code

After submission, a QR code will be issued. This can be printed or saved electronically.

  1. Present QR Code on Arrival

Show the QR code to immigration officials upon entering Cambodia.

For those who forget to complete the e-Arrival card online, tablets will be available at both Siem Reap and Phnom Penh airports to facilitate the process upon arrival. However, it is highly recommended to complete this step before boarding your inbound flight to avoid delays.

Conclusion

The e-Arrival platform also offers the option to reserve an e-Visa on arrival for eligible nationalities. This feature is designed to further enhance the arrival experience by eliminating the need for separate visa applications. The cost of a tourist visa is $30. Using the e-Visa system can significantly reduce waiting times and simplify the entire process.

 Frequently Asked Questions

1. Do I need an internet connection to use the e-Arrival system?

Ans. Yes, an active internet connection is required to submit the e-Arrival Card.

2. Can I print my e-Arrival QR code instead of taking a screenshot?

Ans. Yes, you can print your e-Arrival QR code if you prefer.

3. Is there a fee to update or register with the e-Arrival system?

Ans. No, registering and updating the e-Arrival Card is completely free through the official website or mobile application.

4. When can I submit the e-Arrival Card?

Ans. You can register and submit the e-Arrival Card within seven days prior to your arrival in Cambodia.

5. What if I made a mistake on my e-Arrival Card? Can I edit it?

Ans. Yes, you can edit your information and resubmit the e-Arrival Card as long as it has not been processed by Immigration Officers.

6. Do I need to fill out the e-Arrival Card if I already have a visa?

Ans. Yes, all travellers must complete the e-Arrival Card even if they already have a visa.

7. What is the e-Arrival Card?

Ans. The e-Arrival Card is a new digital system designed to simplify your entry into Cambodia. It replaces the paper-based Immigration Form, Health Form, and Customs Declaration, consolidating them into a single online portal.

8. What should I do after registering with the e-Arrival system?

Ans. After registering, take a screenshot or download your QR code before closing or exiting the e-Arrival Card website. If you use the mobile application, the QR code will be available offline after successful submission.